Showing posts with label Help Desk. Show all posts
Showing posts with label Help Desk. Show all posts

Wednesday, November 13, 2013

If Talk is Cheap, Why is Training So Expensive?

If Talk is Cheap, Why is Training So Expensive?


 Low Value Boot Camps


At this moment in time, SharePoint training typically takes the form of a 2 day off-site “boot camp” style cram session.  The effectiveness of these boot camps is disputed.  Recent surveys attempting to identify the root cause for SharePoint’s abysmal adoption rate (22%), often target poor training as being the main culprit.

Wednesday, October 23, 2013

Training a Multilingual Environment in SharePoint

Training a Multilingual Environment in SharePoint


Multilingual SharePoint? Si, Oui and Já!


Multilingual SharePoint Training? Ne, Nej and Nein!


Do a Google search for “multilingual SharePoint training” and you’ll find an endless series of links providing information about how easy it is to get the SharePoint platform to adapt itself to the needs of a multilingual world.  And while that’s true, and Microsoft has done an incredible job in making SharePoint a great multilingual platform, it’s not what you were searching for. Multilingual SharePoint training is almost impossible to find.

Tuesday, October 1, 2013

Intranet Training: Every Cube is a Classroom

Intranet Training: Every Cube is a Classroom


 New Strategies in Intranet Training


There’s a new strategy emerging for training employees in technical intranet procedures. I’m speaking, of course, about online training and support provided as a series of brief video snips. Bite-sized training modules that are easily searchable inside your existing intranet are proving more compelling and cost-effective than the traditional intranet training model.